Monday Jul 12th, 2021


Incidents of e-transfer fraud continue to target Canadians over the phone, via text messages, emails, and in person. Our industry is not immune to this and Brokerages are also dealing with this type of fraud.

Be aware of how you can spot e-transfer fraud and protect yourself by:

  • Creating strong security questions and passwords;
  • Contacting the person who sent the request or transfer to establish its authenticity before acting;
  • Avoid clicking on phishing links; and
  • Report fraudulent activity to the Canadian Anti-Fraud Centre.

Read on for more information on e-transfer fraud and how you can protect yourself.

Sending an E-Transfer

Firstly, e-transfer fraud occurs when a third party is able to intercept an email money transfer and correctly guess or obtain the password.

It is also important to note that once the recipient has deposited the funds, the e-transfer transaction cannot be reversed. Therefore, exercise caution and always send an e-transfer to someone you know and trust.

Security Questions & Passwords

If you are sending an e-transfer, banks provide important tips that could help you protect yourself.

Bank providers recommend using an effective security question and answer that isn't easily guessable, and is known only to the sender and the recipient. Senders should not include the password in the message that accompanies the transfer, or send it by email to the recipient.

You may also want to avoid reusing the same security question and answer for multiple recipients.

Receiving an E-Transfer

If you are expecting an e-transfer from someone, you may find it helpful to contact the person who sent the request or transfer to establish its authenticity before acting.


source : TRREB

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